Discord Helpdesk
for your community
Manage support tickets directly in Discord or via the web dashboard. Bidirectional sync keeps everything in sync — no context switching needed.
Everything your support team needs
Built around Discord — not bolted on.
Bidirectional Sync
Every message sent in Discord appears instantly in the web dashboard — and vice versa. Your team works where they prefer, without missing a beat.
Multi-Guild Support
Manage support across multiple Discord servers from a single dashboard. One account, full control over all your communities.
Role-Based Permissions
Five granular roles — Owner, Admin, Supervisor, Agent, and Viewer — let you define exactly who can do what across your support team.
Ticket Transcripts
Every closed ticket generates a full HTML transcript, automatically posted to your configured Discord channel and accessible via the dashboard.
Simple, transparent pricing
Start for free. Upgrade when you're ready.
Free
Everything you need to get started
- 50 tickets per month
- Bidirectional Discord sync
- Multi-guild support
- 5-role permission system
- Ticket transcripts
- Web dashboard access
Pro
For serious support teams
- Unlimited tickets
- Everything in Free
- Priority support
- Extended transcript retention
- Early access to new features