Core feature
Bidirectional Sync
Every action in Discord mirrors to the dashboard and vice versa — in under a second. No polling, no lag, no inconsistencies.
Stop juggling Discord DMs and spreadsheets. AlrBot turns your server into a proper helpdesk — manage tickets in Discord or the web dashboard. In sync, always.
Text Channels
Hey, I can't access my account — keeps saying invalid token
React with ✅ to claim this ticket
Getting started
Add AlrBot to your Discord server in 2 minutes. One click, no manual setup needed.
Set up categories, permission roles, and ticket forms from the web dashboard — no bot commands required.
Your team works in Discord or the web — always in sync. Every action reflects everywhere, instantly.
Features
Built for Discord-native communities that want real helpdesk tooling without leaving the platform.
Core feature
Every action in Discord mirrors to the dashboard and vice versa — in under a second. No polling, no lag, no inconsistencies.
Five granular permission levels map to your Discord roles. Control who can view, claim, close, or escalate tickets.
Full conversation logs saved automatically. Review closed tickets anytime from the dashboard.
Inactive tickets close themselves after a configurable timeout. Keep your queue clean without manual housekeeping.
Every action is logged with timestamp and actor. Full accountability for your support team.
Data collection
Collect structured info upfront with custom form fields. No more back-and-forth asking for basic details.
Save common replies as templates. Your team replies faster without sacrificing quality or consistency.
Pricing
Start free. Upgrade when you need more.
Everything you need to get started. No credit card required.
For communities that need more power and flexibility.
Join the closed beta — free, no credit card needed.
🔒 Closed Beta — Coming SoonCurrently invite-only · Accepting new servers