AlronderBot
🔒 Closed Beta
Currently in Closed Beta

Discord support,
done right.

Stop juggling Discord DMs and spreadsheets. AlrBot turns your server into a proper helpdesk — manage tickets in Discord or the web dashboard. In sync, always.

🔒 Closed Beta See how it works
< 1s
real-time sync
5
permission levels
50
free tickets / month
2 min
to set up

Getting started

Up and running in minutes

  1. Install the bot

    Add AlrBot to your Discord server in 2 minutes. One click, no manual setup needed.

  2. Configure in dashboard

    Set up categories, permission roles, and ticket forms from the web dashboard — no bot commands required.

  3. Start handling tickets

    Your team works in Discord or the web — always in sync. Every action reflects everywhere, instantly.

Features

Everything your helpdesk needs

Built for Discord-native communities that want real helpdesk tooling without leaving the platform.

Core feature

Bidirectional Sync

Every action in Discord mirrors to the dashboard and vice versa — in under a second. No polling, no lag, no inconsistencies.

Role-Based Permissions

Five granular permission levels map to your Discord roles. Control who can view, claim, close, or escalate tickets.

Ticket Transcripts

Full conversation logs saved automatically. Review closed tickets anytime from the dashboard.

Auto-Close

Inactive tickets close themselves after a configurable timeout. Keep your queue clean without manual housekeeping.

Audit Log

Every action is logged with timestamp and actor. Full accountability for your support team.

Data collection

Ticket Forms

Collect structured info upfront with custom form fields. No more back-and-forth asking for basic details.

Canned Responses

Save common replies as templates. Your team replies faster without sacrificing quality or consistency.

Pricing

Simple, transparent pricing

Start free. Upgrade when you need more.

Free

$0 / month

Everything you need to get started. No credit card required.

  • 50 tickets / month
  • Bidirectional Discord sync
  • Multi-guild support
  • 5-role permission system
  • Ticket transcripts
  • Web dashboard access
Closed Beta
Coming Soon

Pro

$? / month

For communities that need more power and flexibility.

  • Unlimited tickets
  • Everything in Free
  • Priority support
  • Extended transcript retention
  • Early access to new features

Ready to clean up your
support queue?

Join the closed beta — free, no credit card needed.

🔒 Closed Beta — Coming Soon

Currently invite-only · Accepting new servers